1. English Version

Stellar Focus - Support Center

Thank you for using Stellar Focus. If you encounter any issues or have any suggestions, please feel free to contact us.

📧 Contact Us

Support Email: [email protected](We typically reply within 24-48 hours)

❓ FAQ

Q1: Why is there no countdown timer? A: We use a "Count-up" design to reduce the anxiety caused by countdowns, allowing you to focus more on the flow of the present moment.

Q2: Will my stars and data be saved if I change my phone? A: Currently, data is stored on your device and your private iCloud. As long as you log in with the same Apple ID on your new phone and enable iCloud sync, your data should sync automatically.

Q3: What if I forgot to track a session? A: Don't worry, you can use the "Retroactive Entry" feature on the home page to manually input your focus time.


2. 中文版

簡單專注 - 支援中心

感謝您使用「簡單專注」。如果您在使用過程中遇到任何問題,或有任何建議,歡迎透過以下方式聯繫我們。

📧 聯絡我們

客服信箱: [email protected](我們通常會在 24-48 小時內回覆)

❓ 常見問題

Q1: 為什麼沒有倒數計時功能? A: 我們採用「正計時 (Count-up)」設計,希望能減少倒數帶來的時間焦慮,讓您更專注於當下的心流體驗。

Q2: 換手機後,我的星星和數據還在嗎? A: 目前版本數據主要儲存於您的裝置與 iCloud 私有雲端。只要您在新手機上登入相同的 Apple ID 並開啟 iCloud 同步,數據應該會自動同步。

Q3: 如果忘記紀錄怎麼辦? A: 別擔心,您可以使用首頁的「補登紀錄 (Retroactive Entry)」功能,手動輸入剛才的專注時間。

感謝您使用「簡單專注」。如果您在使用過程中遇到任何問題,或有任何建議,歡迎透過以下方式聯繫我們。 Thank you for using "Simple Focus". If you encounter any issues or have any suggestions, please feel free to contact us.